Support for plans, orders and setup

Contact IPTV UK Support

Choose a topic below to prepare a message for support. You can review the draft in WhatsApp before deciding whether to send it.

Browse device setup guides

Direct support option

WhatsApp

Use the support link for a plan, order or device question. Include a reference only if useful. Never share service passwords or payment-card details.

Open WhatsApp support

Prepare a support message

What do you need help with?

This website does not store this form. WhatsApp opens a draft; nothing is sent until you review and send it. Never enter a password.

Frequently asked

Contact and support

Contact and support

How can I reach support?

Use the WhatsApp support link on this page for order, setup or account questions.

What should I include in a support message?

Include your request reference if you have one and describe the device or issue. Do not send your service password.

When is support available?

Support is described as available 24 hours a day, 7 days a week.