Device-by-device help

IPTV Setup Guides for Your Devices

Start with the platform you use. App availability and setup steps depend on your device, operating system and region.

Browse device categories Ask support

Choose your platform

Find the right setup starting point

These categories are a guide to where to begin, not a promise that every app or feature is available on every model.

Firestick / Fire TV

See the Fire TV guide for Downloader, safe app installation and where to enter the setup details supplied to you.

Open setup guide

Samsung Smart TV

Learn how to check app availability and follow the IBO Player setup route on a supported Samsung TV.

Open setup guide

LG Smart TV

Review the IBO Player steps and check compatibility for your LG TV model and region.

Open setup guide

Android TV

Check Android TV app compatibility and follow the device-specific installation and sign-in steps.

Open setup guide

iPhone / iPad

See the iOS guide for Smarters Player Lite and the supported sign-in formats.

Open setup guide

Apple TV

Check app availability for your tvOS version and use the Apple TV setup guidance.

Open setup guide

MAG Box

Follow the portal settings path for your MAG model and use only the portal details supplied by support.

Open setup guide

Windows / Mac

Compare the Smarters and VLC starting points for your computer and operating system.

Open setup guide

Keep your account safe

Never send your service password

Support can help using your order reference, device model and a description of the step you are on. Do not include service passwords or payment-card details in a message.

Contact support

Frequently asked

Setup guide questions

Which devices are covered?

Guidance is available for supported Fire TV, Smart TV, Android, Apple, MAG, Windows and Mac device categories.

Do all devices use the same app?

No. App availability and setup steps depend on the device and platform.

What information should I check before setup?

Check that your device and internet connection meet the app’s requirements, and follow the guide for your platform.

Can support help if I get stuck?

Yes. Contact support and include your device type and the setup step where you need help. Never send your service password.

Need help with a device?

Tell support which device and setup step you are working on. Do not share your password.

Get setup help